Frequently Asked Questions

  • What's included with packing services from professional movers?

    Professional packing services include bubble-wrap cushioning, dish-packs for fragile items, methodical labeling, and organized unpacking. At JCM Moving, we also provide free mattress bags and wardrobe boxes with every packing service, reducing stress and protecting your belongings throughout the move.
  • How do movers handle heavy furniture in multi-level homes?

    Movers use controlled lifting techniques, secure straps, and protective padding to safely transport heavy furniture through stairwells and tight spaces. This approach minimizes damage risk and ensures safety, especially in multi-level Herndon homes and Reston condo buildings with challenging access points.
  • When should you schedule a commercial move to reduce business downtime?

    Schedule commercial moves during weekends, after hours, or slow business periods to minimize disruption. Efficient loading, labeled boxes, and padded protection help reduce downtime. In Herndon's tech corridor and Reston Town Center, coordinating timing around office schedules ensures smoother transitions.
  • What's the difference between residential and commercial moving services?

    Residential moving focuses on household items, furniture, and personal belongings with careful fragile protection. Commercial moving handles office equipment, desks, and technology with efficient packing to reduce business downtime. Both require trained movers familiar with building access and parking logistics in Northern Virginia communities.
  • Do moving companies offer discounts for military or first responders?

    Many family-owned moving companies offer discounts to honor service members. At JCM Moving, military personnel and first responders receive a 10% discount on all services, including residential, commercial, and long-distance moves throughout Herndon, Fairfax, and surrounding areas.
  • How far in advance should you book long-distance movers?

    Book long-distance movers at least 4–6 weeks in advance to ensure availability and allow time for multi-day preparation steps. Early scheduling enables secure truck loading, consistent communication, and coordination of logistics for departures from Herndon, Fairfax, and Loudoun County communities.
  • What protects mattresses and clothes during a move?

    Mattress bags prevent dirt, moisture, and tears, while wardrobe boxes keep hanging clothes wrinkle-free and organized. At JCM Moving, we include free mattress bags and wardrobe boxes with every move, adding value and ensuring your belongings arrive clean and ready to use.
  • Can movers remove junk and unwanted items during a move?

    Yes, many movers offer junk removal as an add-on or standalone service. This includes fast hauling, clean removal, and organized loading of garage or basement cleanouts. It's especially useful during home transitions in Herndon, Reston, and Fairfax where decluttering simplifies the moving process.
  • What's the biggest mistake people make when packing for a move?

    The biggest mistake is not labeling boxes by room or contents, which creates chaos during unpacking. Using incorrect packing materials for fragile items also increases damage risk. Trained packers use bubble-wrap, dish-packs, and systematic labeling to prevent these common issues.
  • How does moving experience affect the quality of service?

    Experienced movers understand proper lifting techniques, fragile handling, building access challenges, and efficient truck organization. Twenty years of hands-on experience means familiarity with local HOA requirements, Herndon townhome layouts, and Reston condo logistics, ensuring careful, reliable service every time.
  • Are wardrobe boxes worth it for a local move?

    Yes, wardrobe boxes keep hanging clothes organized, wrinkle-free, and ready to transfer directly into your new closet. They save unpacking time and protect garments during transport. When provided free with your move, they add significant convenience without extra cost.
  • What should you ask a moving company before hiring them?

    Ask about experience, included services like mattress bags or wardrobe boxes, handling methods for fragile or heavy items, and transparent pricing. Confirm availability in your area and whether they understand local logistics such as parking, building access, and HOA rules in Northern Virginia neighborhoods.